Vandervoort Family Dentistry
Privacy Policy
How we collect, use, and protect your information — including our text messaging program.
Our Commitment
About Our Messaging Program
Vandervoort Family Dentistry offers a text messaging program to communicate with our patients about review requests, appointment information, and occasional marketing messages. Your privacy and trust are important to us, and this policy explains how we handle the information collected through this program.
Transparency
Information We Collect
When you opt into our text messaging program, we collect:
- Your mobile phone number
- Opt-in consent status
- Records of messages sent and received
Purpose
How We Use Your Information
We use your information to send texts regarding:
- Review requests following your visit
- Appointment reminders and confirmations
- Occasional marketing or promotional messages about our practice and services
Rates & Frequency
Message Frequency and Rates
Standard message and data rates may apply. Please contact your wireless carrier for details. Message frequency varies based on your appointments and your interactions with our practice.
Your Control
Opt-Out Instructions
You can stop receiving text messages from us at any time:
- Reply STOP to any message you receive from us
- Call our office at (205) 345-7755
Consent to receive text messages is not a condition of purchase of any goods or services.
Support
Help
If you need assistance with our text messaging program, reply HELP to any message you receive from us, or contact our office directly at (205) 345-7755.
Data Protection
Data Sharing and Third Parties
We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes. We only share your information with our messaging service provider as necessary to deliver messages on our behalf.
Retention
Data Retention
We retain your information while you remain enrolled in our text messaging program and for a reasonable period thereafter to comply with legal and regulatory requirements.
Voluntary Participation
Consent
Consent to receive text messages is entirely voluntary and is never a condition of receiving care or purchasing any goods or services from Vandervoort Family Dentistry. You may opt out at any time without affecting your access to our services.
Questions? We’re happy to help.
If you have questions about this privacy policy or our text messaging program, please reach out.